HOT Hotels Firewood BRT16T350 Processor

1. Integration of Industry and Trade-- One-stop service, meet needs of customers from individuals to international partners.
2. More than 10 years' experience of forestry machinery.
3.High reputation around the world
4. Professional overseas service and technology support. Overseas engineers available for problem solution.
5.Competitive price with better quality, reasonable offers with the best quality
6. Professional after-sales service team. 7x24 hours online services. Your inquiry will be replied in 24 hours
7. Operational video for customer if they don't familiar with band sawing machine. Technology Support Provide operation video for training
8. Professional design for different requirement
9. Optional accessories and many other machine.
10.User-friendly English manual for machine using and maintaining
11. Products with CE , TUV, SGS , ISO9001, OR other authority approved
12. Strict test processing before shipment.

3 years Gold supplier continuously in this Alibaba.
More than 10 years manufactures forestry machinery experience
Alibaba has provided powerful protection for every purchaser, it gives each customer 3 protections:
(1) Product quality protection.
(2) On-time shipment protection.
(3) Payment protection.
The Machine is Trade Assurance Product--It means that it is one Sincerely Product and is Credible Production of Quality. so every purchaser can buy it with 0 Risk.

1. After order, engineers discuss manufacturing procedure.
2. Every component and part elaborately selected and assembled, making sure minimum breakdown rate.
3. Continuous test of each machine before leaving our factory.

24 hours' online service-- technical support by email or calling
Inquiry and consulting support.
Sample testing support.
Respect your improve suggestion before order goods.
Offer reasonable plan and free design helping to select the equipment according to the clients' special requirement.
Welcome to visit our factory.

24 hours' online service-- technical support by email or calling
Training how to install and use the machine.
Respect your feedback after receiving the goods.
Provide technical exchanging.
Provide the VIDEO with Install and debug for small and medium size machines if needed.
Free charge of certain parts.

Q: Are you a factory or trade company?
A: We are a group company with 2 factories. BRT is our brand.
And we can supply one-stop service as a trade company if diverse goods are needed.

Q: Can we visit your factory before order?
A: Sure. All new and old friends are welcomed to visit us at our factory. Besides, we can pick up you at station if needed.

Q: Do you have a stock?
A: Sorry, most of our machines don't have stock, we always produce according to order.
However, if during fairs months, maybe have few samples back from fairs.

Q: What's the MOQ?
A: Well, the MOQ is different from 1 set to 50 set according to machines size.
For big size machine MOQ can be 1 set; for small size machine MOQ at least 5 setS.

Q: How about your quality?
A: We have approved the ISO9001:2008 Quality management system, ISO14001 Environmental management system, OHSAS18001 International occupational health and safety management system and Social Accountability 8000(SA8000). Most products have been approved the Europe and American safety standard, including CE, GS, EMS & UL. 90% of our products are exported to more than 60 countries and regions around the world, especially to Europe and America market and always win high reputation. So you can rest assured on our quality products and our best services

Q: Do you have professional engineers?
A: Yes. We have professional engineers and designers. We can provide OEM products.

Q: Can you provide custom machine, Yes or No?
A: Yes. We can provide custom machine for clients.

Q: Is OEM acceptable to your factory?
A: Yes, OEM production is one of our advantages.

Q: What's your lead time / delivery time / date for delivery?
A: For manual machines without motor, usually around 35-45 days.
     For electric machines with motor, usually around 45-65 days.

Q: What's your delivery term?

A: FOB Qingdao China usually, also can be CIF/DDU/DDP if needed.

Q: What's your payment term?
A: Regular 30% advance payment and the balance when goods are ready and after inspection, before shipment.
However, if total amount is small, we prefer to 100% prepayment to help save bank charges for both of us.

Q: What's the warranty of your products?
A: Our machines have best quality and warranty is 12 month after shipment.

Q: How about your after-sale service?
A: Most questions during operation can be solved with our help with pictures, videos and Instructions.
Our engineers are available to service overseas to provide professional technical support if needed.

Q: What's the HS code of your machines?
A: We can help check HS code according to detail models you selected.